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User guides and other userful tips

Useful tips

Are you missing some functions in the MojeBanka service?

Send us your ideas on how we can improve the internet banking application to mojebanka@kb.cz

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Important notice

    23rd June, 2015
    Dear clients,
    we would like to warn you about the new phishing wave attacks directing KB clients in order to steal internet banking login credentials, which are used to steal your money.
    Do not click on links sent by unknown persons and fill in your login credentials! In the opposite case there is a high risk of stealing of your money. We strongly recommend you not to open e mails from unknown source, click unknown links to suspicious websites and never respond to e-mail messages requiring your personal and login data.
    More information you can find: https://www.kb.cz/security/security-threats/current-threats/index.shtml.
    Example of recent scam e-mail click here.
    In case you have received such e mail or any other suspicious e mail and opened and/or clicked on the link mentioned in such e mail, please contact us immediately through telephone service for internet banking +420 955 551 552 or send us an e mail to mojebanka@kb.cz.
    We recommend to install security tool Trusteer Rapport.
    Komerční banka
    25th April, 2015
    Dear clients,
    thank you for your patience during the implementation of the latest version of our internet banking application. Komerční banka is significantly improving the system of security when logging in and sending transactions, because the protection of your finances is a priority for us. To increase the comfort and speed up working with MojeBanka Internet banking, log in and SMS authorization codes will newly have 6 characters and may not always be required. At the same time we continue to recommend install and use a tool to protect your computer, Trusteer Rapport.
    We believe that you will also appreciate new features in MojeBanka Internet banking.
    We would like to inform you that from 25th April, 2015 new Terms and Conditions of the Provision and Use of Direct Banking, Notice on the Payment System came into effect.
    Komerční banka