Speciální nabídky

User guides and other userful tips

Useful tips

Do not spend money for paper statements anymore and set up electronic statements instead.

The MojeBanka application enables you to set up electronic statements from the main menu „Accounts/E-statements/E-statement setting summary“. Generated electronic statements are available directly in the application from the „Accounts/E-statements/Available e-statements“ menu.

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Important notice

    25th April, 2015
    Dear clients,
    thank you for your patience during the implementation of the latest version of our internet banking application. Komerční banka is significantly improving the system of security when logging in and sending transactions, because the protection of your finances is a priority for us. To increase the comfort and speed up working with MojeBanka Internet banking, log in and SMS authorization codes will newly have 6 characters and may not always be required. At the same time we continue to recommend install and use a tool to protect your computer, Trusteer Rapport.
    We believe that you will also appreciate new features in MojeBanka Internet banking.
    We would like to inform you that from 25th April, 2015 new Terms and Conditions of the Provision and Use of Direct Banking, Notice on the Payment System came into effect.
    Komerční banka
    3rd March, 2015
    Dear clients,
    we are currently facing a phishing email attack directing KB clients in order to steal internet banking log-in credentials, which are used to steal your money.
    We strongly warn you from clicking any hyperlinks and entering any log-in credentials. KB emails will never ask you by any means for your personal information such as log-in credentials, PINs, etc.
    Example of an fraudulent email: here.
    We strongly advice you not to open any emails from an unknown source.
    In case you have received such email or any other suspicious email and opened it, clicked on the link mentioned in such email, please contact immediately our telephone service for internet banking 955 551 556 or send us an email to mojebanka@kb.cz.
    We recommend to follow our security recommendations stated in Ten Rules of Security on KB websites.
    Komerční banka
    26th February, 2015
    Dear clients,
    We have encountered fraudulent emails with the intent of installing malicious program (malware) into the recipient’s computer.
    The fraudulent email looks like that the fraudsters acquired recipient’s sensitive materials. Instead of proclaimed sensitive materials the attachment contains a fraudulent program (malware), which is installed into the recipient’s computer after opening.
    We strongly warn you from opening any emails or attachments, usually with the suffix .exe or .zip, from unknown source.
    You will find an example of a fraudulent email here.
    We strongly recommend to follow our security recommendations stated in Ten Rules of Security at KB website. In case you have received such email or other suspicious email and opened it, or used an included link or attachment, please contact immediately our internet banking support at 955 551 556.
    Komerční banka
    9th February, 2015
    IMPORTANT SAFETY NOTICE
    Dear clients,
    we have encountered fraudulent activity towards KB clients.
    A pop-up window appears after logging into the internet banking application MojeBanka / MojeBanka Business, where a telephone number is requested for installing a malware (fraudulent software) into the client’s telephone.
    Do not answer and fill in your number, otherwise it leads to installing a malware programs into your telephone.
    You will find an example of a pop-up window here.
    In case you encounter such activity in your internet banking application MojeBanka / MojeBanka Business, please contact immediately our telephone service for internet banking 955 551 556.
    Komerční banka