Speciální nabídky

User guides and other userful tips

Useful tips

Are you missing some functions in the MojeBanka service?

Send us your ideas on how we can improve the internet banking application to mojebanka@kb.cz

Download and initialization of the Signing Element is currently in process. The process may take a few minutes. Please wait…

Important notice

    3rd March, 2015
    Dear clients,
    We are currently facing a phishing email attack directing KB clients in order to steal internet banking log-in credentials, which are used to steal your money.
    We strongly warn you from clicking any hyperlinks and entering any log-in credentials. KB emails will never ask you by any means for your personal information such as log-in credentials, PINs, etc.
    Example of an fraudulent email: here
    We strongly advice you not to open any emails from an unknown source. Apart from phishing attacks, where the fraudsters are trying to steal confidential data using fake websites or links and steal your money, there are other threats such as computer viruses/malware (ransomware), which restricts access to the computer system that it infects, and demands a ransom paid to the creator(s) of the malware in order for the restriction to be removed.
    In case you have received such email or any other suspicious email and opened it, clicked on the link mentioned in such email, please contact immediately our telephone service for internet banking 955 551 556 or send us an email to mojebanka@kb.cz.
    We recommend to follow our security recommendations stated in “Ten Rules of Security" on KB websites.
    Komerční banka
    26th February, 2015
    Dear clients,
    We have encountered fraudulent emails with the intent of installing malicious program (malware) into the recipient’s computer.
    The fraudulent email looks like that the fraudsters acquired recipient’s sensitive materials. Instead of proclaimed sensitive materials the attachment contains a fraudulent program (malware), which is installed into the recipient’s computer after opening.
    We strongly warn you from opening any emails or attachments, usually with the suffix .exe or .zip, from unknown source.
    You will find an example of a fraudulent email here.
    We strongly recommend to follow our security recommendations stated in Ten Rules of Security at KB website. In case you have received such email or other suspicious email and opened it, or used an included link or attachment, please contact immediately our internet banking support at 955 551 556.
    9th February, 2015
    IMPORTANT SAFETY NOTICE
    Dear clients,
    we have encountered fraudulent activity towards KB clients.
    A pop-up window appears after logging into the internet banking application MojeBanka / MojeBanka Business, where a telephone number is requested for installing a malware (fraudulent software) into the client’s telephone.
    Do not answer and fill in your number, otherwise it leads to installing a malware programs into your telephone.
    You will find an example of a pop-up window zde.
    In case you encounter such activity in your internet banking application MojeBanka / MojeBanka Business, please contact immediately our telephone service for internet banking 955 551 556.
    Komerční banka
    2nd February, 2015
    Dear clients,
    We are currently facing a phishing email attack directing KB clients in order to steal internet banking log-in credentials, which are used to steal your money.
    We strongly warn you from clicking any hyperlinks and entering any log-in credentials. KB emails will never ask you by any means for your personal information such as log-in credentials, PINs, etc.
    Example of an fraudulent email: here
    We strongly advice you not to open any emails from an unknown source. Apart from phishing attacks, where the fraudsters are trying to steal confidential data using fake websites or links and steal your money, there are other threats such as computer viruses/malware (ransomware), which restricts access to the computer system that it infects, and demands a ransom paid to the creator(s) of the malware in order for the restriction to be removed.
    In case you have received such email or any other suspicious email and opened it, clicked on the link mentioned in such email, please contact immediately our telephone service for internet banking 955 551 556 or send us an email to mojebanka@kb.cz.
    We recommend to follow our security recommendations stated in “Ten Rules of Security" on KB websites.
    Komerční banka
    22nd November, 2014
    Dear clients,
    thank you for your patience during the implementation of the latest version of our internet banking application. We have prepared interesting new functions such as the option to see how we reward you for actively using our services. You will also be able to order a payment card without having to visit a bank branch. You can find more information in the list of changes.
    We believe that the new functions will increase your experience with the MojeBanka internet banking.
    We would like to inform you that from 19th November, 2014 new Terms and Conditions of the Provision and Use of Direct Banking, Terms and Conditions of the Issue and Use of a Personal and Company Certificate came into effect.
    If you have any questions, please, do not hesitate to contact our Direct Banking Customer Support at +420 955 551 556.
    Komerční banka
    20th October, 2014
    Dear clients,
    we currently identified several new types of (phishing) e-mails trying under the guise of debt to force the users to install on computers and smartphones subversive applications or these mails contains an attachment, ZIP file with viral infection. DO NOT OPEN, DO NOT CLICK ON THE LINKS, DO NOT OPEN ATTACHMENTS AND INSTALLING to smart phones or any PC application from unknown or suspicious sources.
    In case the you have opened the mail or attachment, or you have already installed the application on your smartphone, call Client line of direct banking +420 955 551 556.
    Please read carefully our Ten Rules of Security here.
    Komerční banka