Installing the Service

How to get the Direct channel service?

If you have concluded the contract on using the Direct channel service, you can simply download the installation file and start using the service.

What are the preconditions for using the Direct channel service?

To be able to use the Direct channel service, you must have concluded the contract on using KB direct banking services at your home bank branch.

You can install the application easily either by downloading from this website (recommended – the process is explained below) or by launching the installation from Profibanka DVD.

How to install?

• Download the installation file (approx. 5,75 MB).
• After downloading, run the installation file – the installation wizard will guide you through the simple installation process. (If you use Windows XP, you have to log in as an administrator.)
• Set the program according to help or the user guide.
• The icon for starting the program from the START menu and Windows desktop will be created.

Note:
To set up the program, you need your ID (to be found in the contract, article 2). Every user must have a valid personal or company certificate to be able to communicate with KB. If you upgrade your application, setup is not needed.

User support

Call 955 551 556 to get free user and technical support for the Direct channel service.

For ideas or questions, also use the primykanal@kb.cz e-mail address.

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